If You're new to ITIL, the best place to get started on could be the ITIL Foundation certification. This certification gives a sound introduction to the ITIL framework and covers the necessary principles and terminology. It really is suitable for IT professionals, enterprise managers, and anyone associated with ITSM. The https://www.winupskill.com/blogs/Unlocking%20ITIL%20Certification:%20Framework%20Versions%20and%20Career%20Opportunities